Stay at home if you have coronavirus symptoms

Due to the ongoing pandemic, and to help keep you and our colleagues safe we’re following national guidance and minimising face to face contacts. We will continue to support you through video consultation, telephone consultations and virtual clinics and we’ll see you face to face where this is safe, and the most appropriate way to support you in line with the national guidance.

Click here to read NHS advice about staying at home.

IT IS REQUESTED THAT YOU WEAR FACE COVERINGS BEFORE YOU ENTER THIS BUILDING FOR YOUR SAFETY AND OTHERS AROUND YOU

 

**IMPORTANT PLEASE READ**

This urgent care centre will be unable to accept walk in patients from the 31st October 2020.
In order to access our service, you will need to have a pre-booked appointment which you can book via 111
Please note we are unable to book you an appointment directly at this service

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Our mission is to provide patients in Kingstanding with high quality, easy and convenient access to a GP or nurse when they need it. Our core values and principles are:

  • Patient-centric: putting patients at the heart of everything we do.
  • Quality: providing the highest standard of care and treatment.
  • Ethical: operating within an ethical framework through openness and transparency.
  • Passionate: being passionate about enhancing caring for our patients.
  • Teamwork: supporting and sharing with all members of our team and partners.

Zero tolerance

We have a zero tolerance policy of violence against all Practice staff. We will immediately remove any patient from our list for violence or abuse against any Practice employee. Such behaviour will also be reported to the police.

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